JobyDesk
VoIP & Calls

Know who is calling before you pick up

JobyDesk shows you the customer's full history the moment their number comes in — last job, open invoices, notes and everything else. Create jobs from calls, record conversations and never miss a lead.

✓14-day free trial✓No credit card required✓Cancel anytime
Incoming call
Known customer
J
John Martinez
(208) 555-0142
Customer snapshot
Last jobCar Lockout · Apr 10
Open invoicesNone
Total jobs7 jobs · since Jan 2025
NotesHonda Civic owner · prefers morning
Answer
Decline
Create job while answering
Recent calls
Sarah WilsonJob created
(208) 555-0891 · 2 min ago
Answered
4:32
Unknown
(208) 555-3421 · 18 min ago
Missed
—
Tom GarciaJob created
(208) 555-7734 · 1 hr ago
Answered
2:15
Mike Peters
(208) 555-1190 · 2 hrs ago
Answered
1:44
Unknown
(208) 555-8823 · 3 hrs ago
Voicemail
0:28
Instant
Caller ID with job history
1-click
Create job from call
100%
Calls recorded
Any device
Desktop, phone or tablet

A phone system built for field service

Every call connected to your jobs, customers and history. No more switching between apps.

See caller history before you answer

When a customer calls, JobyDesk shows you their name, last job, open invoices and notes before you even pick up. Every call starts with full context — no more asking "who is this?"

Create a job directly from a call

While you are on the phone with a customer, create a job without ending the call. All the customer info fills in automatically. Dispatch before you hang up.

Call recording

Every call is recorded and attached to the customer record. Replay any conversation to resolve disputes, review what was promised or train new staff.

Works on any device

Take business calls on your computer, desk phone or mobile app. Your business number rings everywhere so you never miss a customer call — even when you are in the field.

Route calls to the right person

Set up call routing so incoming calls go to the right tech, dispatcher or on-call person. Missed calls go to voicemail and trigger a follow-up task automatically.

Call analytics and tracking

See how many calls you receive, how many are missed, peak call times and how fast you respond. Understand your call volume and never let a lead go unanswered.

★★★★★
“Before JobyDesk VoIP I had no idea who was calling until I answered. Now I see their name, their last job and whether they have an unpaid invoice — before I even pick up. It changed how I handle every call.”
A
Alex G.
Owner, 84 Locksmith — Boise, ID

Never answer a call blind again

Start free and see how much better every customer call goes when you already know who they are.