Get more 5-star reviews. Protect your reputation.
Automatic review requests after every completed job. Happy customers go to Google, Yelp or Facebook. Unhappy ones come to you privately — before they post publicly.
Customers choose where to review
Paste your review link for each platform you use. Customers see buttons for the ones you enabled.
How it works
A smart funnel that maximizes positive reviews and catches negative ones privately.
Built to protect your reputation
Every detail designed to get you more positive reviews without embarrassing ones.
Reputation protection
Unlike competitors that send every customer to Google, we filter out unhappy customers before they hit your public pages. You hear about problems first — and get a chance to fix them.
SMS has 98% open rate
Email gets 20% open rates. SMS gets 98%. Send review requests via text for dramatically higher response rates. Your Twilio subaccount, your branded sender.
Branded review page
Customers land on a clean page with your company name — no third-party logos, no confusion. Lives on jby.link for short, clean SMS links.
Automatic follow-ups
If they do not open the first request, send up to 2 follow-ups at the intervals you choose. Follow-ups stop automatically when they rate.
Tag-based filtering
Only send review requests for certain types of jobs. Use tags to skip warranty work, redos or free quotes — total control over who gets asked.
Full analytics
See every request sent, opened, rated and clicked. Track which platforms get the most reviews. Expandable rows show private feedback from unhappy customers.
Start getting more 5-star reviews today
Included free on every JobyDesk plan. Unlimited review requests. No per-review fees.